Privacy policy

At A Place to Land in Scunthorpe, your confidentiality and peace of mind are paramount. We are committed to safeguarding your personal data with compassion, honesty, and strict adherence to professional standards.

Information we collect

When you get in touch or book a counselling session, we collect necessary personal details to support your care and manage your appointments safely. This includes your name, phone number, email address, home address, billing address, alongside any notes you choose to share. Banking details are collected securely upon booking, typically processed via bank transfer or PayPal.

Confidentiality and session records

All information and any counselling session notes are held securely in full compliance with the UK GDPR, professional insurance standards, and British Association for Counselling and Psychotherapy (BACP) confidentiality guidelines. What you share in therapy remains confidential, subject only to the standard ethical and legal boundaries protecting your safety and the safety of others. Information is held no longer than required by law and professional bodies. 

Your rights and data requests

In line with data protection legislation and BACP ethical frameworks, you retain full rights over your personal data. You may request to view, amend, or delete your personal records or session notes at any time. To make a request regarding your stored details, please reach out directly by sending an email to sarah@aplacetoland.co.uk